Last updated: 19 May 2026
Terms of Service
These terms form a legal agreement between you and Zoistek Limited (trading as DropASize). By using DropASize, you accept these terms. If you don't agree, please don't use the service.
1. About us
Company number: 14352784
Registered office: 128 City Road, London EC1V 2NX, United Kingdom
Contact: hello@dropasize.app
2. Who can use DropASize
- You must be 18 years of age or older
- You must be legally able to enter into a binding contract under UK law
- You must provide accurate, truthful information in the quiz
- You must not be currently in treatment for an eating disorder
By using DropASize, you confirm all of the above.
3. What DropASize is (and isn't)
DropASize is:
- A personalised nutrition and fitness coaching service
- Built around your quiz answers
- Designed for general-population healthy adults
- Medical advice or treatment
- A substitute for a doctor, dietitian, or other qualified medical professional
- Suitable for people under 18, pregnant, postpartum (under 12 weeks), or with serious medical conditions without GP approval
- A guarantee of any specific weight loss, health outcome, or appearance change
4. Your purchase
- You provide a valid email address at checkout, to which your personalised plan will be sent
- The plan delivered to you is for your personal use only and is not transferable
- You must notify us promptly of any issue with delivery at hello@dropasize.app
- We may refuse to provide the service to anyone who provides false information or attempts to misuse the service
5. Our product
At present, DropASize offers one product: RESET — a personalised 7-day plan delivered as a PDF to your email within minutes of purchase. RESET is a one-time digital purchase with no subscription.
Current pricing is shown on our website at the point of purchase. Prices include UK VAT where applicable. We may add further products in future, and these Terms will be updated accordingly when we do.
6. Statutory cancellation rights (Consumer Contracts Regulations 2013)
You normally have a 14-day cooling-off period to cancel a digital service for any reason.
You don't lose your refund rights entirely. Your rights under the Consumer Rights Act 2015 (for faulty or misdescribed services) are unaffected. See our Refund Policy.
7. Acceptable use
You agree not to:
- Share, copy, sell, or redistribute your plan or any DropASize content
- Use the service for commercial purposes (e.g. as a coach using our plans for your own clients)
- Attempt to reverse-engineer, scrape, or hack the service
- Submit false information in the quiz
- Use the service for any illegal purpose
- Harass, abuse, or threaten our coach or staff
Breach of acceptable use may result in immediate account termination without refund.
8. Intellectual property
All content on DropASize — including meal plans, workouts, written content, design, and software — is owned by Zoistek Limited or licensed to us. You receive a personal, non-transferable licence to use your plan for your own purposes only.
9. Our liability
To the maximum extent permitted by law, Zoistek Limited's total liability to you for any claim arising from or related to DropASize shall not exceed the amount you have paid us in the 12 months before the claim arose.
We are not liable for:
- Any injury, illness, or harm resulting from following our plans (you accept this risk and agree to consult a GP first if you have any health concern)
- Loss of profits, business, or anticipated savings
- Indirect or consequential losses
- Outcomes that differ from the testimonials shown on our website (individual results vary)
10. Assumption of risk
Physical exercise and dietary changes carry inherent risks. By using DropASize, you acknowledge that you are voluntarily participating and accept these risks. You agree to stop immediately and seek medical help if you experience pain, dizziness, fainting, unusual fatigue, or any other concerning symptoms.
11. Testimonials and results
The testimonials shown on our website are from individual clients who worked one-to-one with Dipak Joshi (under Zoistek Limited) prior to the launch of DropASize. They are shared with the written permission of each individual and reflect each client's personal experience.
The coaching method, calorie and macro calculations, training principles, and adjustment logic used to produce those results are the same method now built into DropASize. The difference is delivery: those clients received this method through direct, in-person coaching, whereas DropASize delivers the same method through a personalised digital plan.
Because human accountability and individual factors play a significant role, these testimonials are not a guarantee of similar outcomes for users of the DropASize service. Individual results vary based on starting point, consistency, biology, sleep, stress, adherence to the plan, and many other factors outside our control. DropASize does not promise or guarantee any specific weight loss, health outcome, or change in appearance.
Where photographs are used, the relevant client has provided written consent for their use, and Zoistek Limited retains evidence of that consent.
12. Changes to terms
We may update these terms from time to time. Significant changes will be notified to active customers by email at least 14 days before they take effect. Continued use after changes constitutes acceptance.
13. Governing law and jurisdiction
These terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales, except that consumers in Scotland or Northern Ireland may bring proceedings in their local jurisdiction where required by law.
14. Contact
For any questions about these terms: hello@dropasize.app