Terms of Service

These terms form a legal agreement between you and Zoistek Limited (trading as DropASize). By using DropASize, you accept these terms. If you don't agree, please don't use the service.

1. About us

Company: Zoistek Limited (trading as DropASize)
Company number: 14352784
Registered office: 128 City Road, London EC1V 2NX, United Kingdom
Contact: hello@dropasize.app

2. Who can use DropASize

You must be 18 years of age or older
You must be legally able to enter into a binding contract under UK law
You must provide accurate, truthful information in the quiz
You must not be currently in treatment for an eating disorder

By using DropASize, you confirm all of the above.

3. What DropASize is (and isn't)

DropASize is:

A personalised nutrition and fitness coaching service
Built around your quiz answers
Designed for general-population healthy adults

DropASize is NOT:

Medical advice or treatment
A substitute for a doctor, dietitian, or other qualified medical professional
Suitable for people under 18, pregnant, postpartum (under 12 weeks), or with serious medical conditions without GP approval
A guarantee of any specific weight loss, health outcome, or appearance change

Always speak to your GP before starting any new diet or exercise plan, especially if you have a health condition or take regular medication. See our Medical Disclaimer.

4. Your purchase

You provide a valid email address at checkout, to which your personalised plan will be sent
The plan delivered to you is for your personal use only and is not transferable
You must notify us promptly of any issue with delivery at hello@dropasize.app
We may refuse to provide the service to anyone who provides false information or attempts to misuse the service

5. Our product

At present, DropASize offers one product: RESET — a personalised 7-day plan delivered as a PDF to your email within minutes of purchase. RESET is a one-time digital purchase with no subscription.

Current pricing is shown on our website at the point of purchase. Prices include UK VAT where applicable. We may add further products in future, and these Terms will be updated accordingly when we do.

6. Statutory cancellation rights (Consumer Contracts Regulations 2013)

You normally have a 14-day cooling-off period to cancel a digital service for any reason.

Important: At checkout, you will be asked to tick a box waiving this right so you can access your plan immediately. If you tick this box, you agree to start receiving the digital service straight away and lose your statutory 14-day cancellation right. Once your personalised plan has been generated and emailed to you, the sale is final.

You don't lose your refund rights entirely. Your rights under the Consumer Rights Act 2015 (for faulty or misdescribed services) are unaffected. See our Refund Policy.

7. Acceptable use

You agree not to:

Share, copy, sell, or redistribute your plan or any DropASize content
Use the service for commercial purposes (e.g. as a coach using our plans for your own clients)
Attempt to reverse-engineer, scrape, or hack the service
Submit false information in the quiz
Use the service for any illegal purpose
Harass, abuse, or threaten our coach or staff

Breach of acceptable use may result in immediate account termination without refund.

8. Intellectual property

All content on DropASize — including meal plans, workouts, written content, design, and software — is owned by Zoistek Limited or licensed to us. You receive a personal, non-transferable licence to use your plan for your own purposes only.

9. Our liability

Please read this section carefully.

To the maximum extent permitted by law, Zoistek Limited's total liability to you for any claim arising from or related to DropASize shall not exceed the amount you have paid us in the 12 months before the claim arose.

We are not liable for:

Any injury, illness, or harm resulting from following our plans (you accept this risk and agree to consult a GP first if you have any health concern)
Loss of profits, business, or anticipated savings
Indirect or consequential losses
Outcomes that differ from the testimonials shown on our website (individual results vary)

Nothing in these terms excludes or limits liability for death or personal injury caused by our negligence, fraud, or anything else that cannot be excluded by UK law.

10. Assumption of risk

Physical exercise and dietary changes carry inherent risks. By using DropASize, you acknowledge that you are voluntarily participating and accept these risks. You agree to stop immediately and seek medical help if you experience pain, dizziness, fainting, unusual fatigue, or any other concerning symptoms.

11. Testimonials and results

The testimonials shown on our website are from individual clients who worked one-to-one with Dipak Joshi (under Zoistek Limited) prior to the launch of DropASize. They are shared with the written permission of each individual and reflect each client's personal experience.

The coaching method, calorie and macro calculations, training principles, and adjustment logic used to produce those results are the same method now built into DropASize. The difference is delivery: those clients received this method through direct, in-person coaching, whereas DropASize delivers the same method through a personalised digital plan.

Because human accountability and individual factors play a significant role, these testimonials are not a guarantee of similar outcomes for users of the DropASize service. Individual results vary based on starting point, consistency, biology, sleep, stress, adherence to the plan, and many other factors outside our control. DropASize does not promise or guarantee any specific weight loss, health outcome, or change in appearance.

Where photographs are used, the relevant client has provided written consent for their use, and Zoistek Limited retains evidence of that consent.

12. Changes to terms

We may update these terms from time to time. Significant changes will be notified to active customers by email at least 14 days before they take effect. Continued use after changes constitutes acceptance.

13. Governing law and jurisdiction

These terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales, except that consumers in Scotland or Northern Ireland may bring proceedings in their local jurisdiction where required by law.

14. Contact

For any questions about these terms: hello@dropasize.app